Returns And Exchanges
We want you to love our products and enjoy your shopping experience with us. On this page you will find details about how to return or exchange your purchases made online or in stores.
Return And Exchange policy and instructions
If you change your mind about the products you have purchased from us, we will refund the purchase price or exchange those products (other than gift cards or seconds) in the country in which they were purchased, subject to the following conditions :
1. Product must be returned within 14 days of purchase with the original receipt or other proof of purchase
2. You must provide your name and address.
3. The returned product must be unused and should not have been tampered with; original tags/bills should be supplied.
4. If you request a refund, the purchase price (excluding delivery charges for online) will be refunded after deducting amount as per the plan discussed at the time of purchase, using the original payment method, once we have received the returned item back and confirmed that it meets conditions 1-3 above. You are responsible for any costs associated with returning the item to us including any currency conversion costs.