1. How to use kid mobile?
Once you purchase our product, usage related information is available on (training document link). Just go through this document. Follow all the steps given in training document and you can easily configure the device and start using the functionalities of it.
2. How to purchase our product online?
Go to http://www.kidmobile.in/services.html and select the device (watch, mobile or both) and the quantity. Click buy now and fill your details and proceed for transaction. Select payment mode (debit card, credit card etc.) and proceed. Your will get a confirmation mail once the transaction is successful. Product will be delivered to your registered address within 7 working days of placing the order.
3. How to use coupon code?
Information related to Coupons and promotions will be available on our website from time to time when the offers are available. Use valid coupon code at the time of payment to avail the offer. These offers are valid for limited period of time and are subjected to change.
4. How long will the battery last?
Once fully charged, battery will last for 12 hours (approx.) depending on the usage. For both watch and Mobile, it is same.
5. How much time battery takes to get charged?
It takes 2 hours for the device to get charged. It is recommended not to use device will on charging for good battery life.
6. Which Internet connectivity is best suitable?
This device support 2G or Wi-Fi connectivity. Your internet connectivity must be good in order to use the features of our device without any latency.
7. How to use calling Function?
Keeping in mind the usage of this device for kids, calling functionality is customized. Calls can be made only to registered numbers for that particular device. This will reduce the misuse of our device.
8. How Call Disabling Function work?
You can disable the call option to avoid calls at time when your kid is in classroom. Go to parent login and login using your valid credentials. Click on call Disable button and set the time duration for which the calling functionality will be blocked.
9. How does the Panic/SOS Emergency Feature Work?
When the power button on the KIDMOBILE is pressed twice, emergency mode is activated and the KIDMOBILE will automatically sent SMS to the primary contact (which is usually the mom or dad) with the location info.
10.Will there be software upgrade?
Software will be upgraded if any new version or upgrade is released by us. Upgrading will happen once you restart your device. In or mobile, we have a check option also, from where you can check the latest upgrades available.
11.Who is KidMobile Designed for?
Our device is developed for parents who are worried about their child’s safety when their kid is away from home.
12.Can anyone call my child on KIDMOBILE?
Only registered numbers can call your child’s device. This feature helps avoiding unnecessary calls. So if you want only limited people to call your child, then add those numbers in the registered number list.
13.How many numbers can be configured on my child KIDMOBILE?
There is no such limit for configuring registered numbers on our device. But we recommend you to add limited numbers to the device. So that there will be no disturbance during the school hours.
14.How many numbers can my child call?
Your child can call only registered contact numbers in case he wishes to. A call to rest of the numbers is restricted.
15.Can my child text me? Can I send text to my child?
No, text feature is not provided in our device for limiting the use of device for its intended purpose. Though, a SMS will be triggered if someone tries to switch off the device.
16.Can I or my child Power-Off KidMobile?
No, our device cannot be switched off. For safety purpose, this feature is not given. As I case of any mis-happening, someone can try to switch off your device. So if someone tries to switch it off, a SMS will be triggered to the registered number.
17.Can I turn-off ringer in my KIDMOBILE?
Ringer is already turned-off by default in our device. This is implemented to avoid disturbance. Suppose your ward is in classroom, and you wish to check his location. If ringer is not turned off, then notification sound will come. That will be disturbing to all. So keeping this case in mind, ringer is already turned-off.